Elevating retail experiences with Veras Extend: A revolutionary customer experience application
January 27 2024
In the dynamic realm of retail, where seamless customer experiences are paramount, Veras Extend emerges as a groundbreaking customer experience application. This innovative solution caters to the evolving needs of modern consumers who seek a blend of digital and physical interactions during their shopping journey.
mPOS Device: Transforming retail operations
Veras Extend functions as an advanced Mobile Point of Sale (mPOS) device, redefining in-store operations. By seamlessly integrating with Veras CheckOut’s ERP, CRM, and other payment systems, it acts as an additional register, providing associates with the same pricing and promotions for streamlined operations. Associates can effortlessly conduct full point-of-sale transactions, ensuring secure payments, and even suspend transactions for completion on a standard register. The versatility of mPOS extends to offsite events or easily adding an in-store register, enhancing flexibility and efficiency.
Revolutionizing customer engagement with Affinity Clienteling
Driven by an ultra-responsive and intelligent engine, Veras Affinity within Veras Extend anticipates and fulfills customer desires. Through pre-defined preferences shaped by intelligent algorithms and ‘quick tips,’ it delivers highly personalized recommendations. What sets Affinity apart is the direct input from associates, strengthening data and training the AI to make smarter recommendations, thereby driving sales and enhancing customer relationships.
Endless aisle capabilities
Veras Extend’s unified product search transforms associates into informed guides, allowing them to search the entire global catalog. This enables the presentation of product availability, relevant promotions, and recommendations for similar items, reducing lost sales and meeting customer expectations. The capability to seamlessly ship to the store or directly to the customer from the mobile device adds a layer of convenience.
Enriching in-store exploration with price checker and 360 product view
Veras Extend’s Price Checker elevates the in-store experience, offering not just pricing details but an interactive touchscreen for shoppers. This empowers customers to explore products independently, providing a 360-degree view through rich product descriptions, images, and customer reviews. Additionally, shoppers gain visibility into all applicable promotions, accessories, and complementary items, delivering a holistic in-store experience that combines the best of brick-and-mortar and e-commerce.
Efficiency redefined with self-checkout
Veras Extend supports self-checkout, aligning with the preferences of 66 percent of shoppers who opt for self-service. This not only gives customers choice and speed but also enables retailers to maximize personnel productivity during off-peak hours. The utilization of floor space for driving more transactions ensures a seamless and efficient checkout experience.
Veras Extend: A comprehensive customer experience application for your retail business
In the era of elevated retail experiences, Veras Extend stands out as a comprehensive customer experience application, reshaping how retailers engage with and delight their customers at every touchpoint. Experience the future of retail with Veras Extend, where innovation meets customer-centricity. To know more, connect with our team today.