Services, Partners & Support
Superior retail services and support connected to a trusted partner ecosystem
Implementing enterprise software can be a challenge, even for the most mature organizations. Our service offering focuses on not just a technology platform, but the successful delivery of a transformative retail solution. Veras Retail’s implementation services are designed to minimize unnecessary overhead costs while bringing the right resources to the project at the right time. From strategy and architecture to production deployment, our end-to-end services provide the technology-enabled solutions to meet your unique retail challenges.
Implementation Services include:
- Software requirements definition
- Implementation planning
- System architecture and network planning
- Software installation and configuration
- Systems integration and interface design
- Technical and user training
- Pilot test and production deployment
- User support and post-deployment feedback
Systems Integration Design
Most retailers are rarely able to implement a single off-the-shelf solution from a single vendor that meets their complete requirements. Some level of integration and customization is almost always necessary. Our design philosophy for building technology-enabled solutions is simple – make it easy, make it scalable. That’s why our retail platform is accessible enough for any business user, but powerful and flexible enough for technical users to integrate new applications. Above all, customizations never impact your ability to stay current with the latest product upgrades.
Systems Integration by:
- Web API Services (REST, SOAP)
- File-Based (XML, CSV, TXT, JSON)
- Low-Level API (Windows, Java)
Our support services are experienced, responsive, and singularly focused on your success. All support is conducted in-region. So, if we’re working with you on an upgrade, project or issue, your point of contact will be close by. Our goal is to ensure that your team has the high-touch support they need, when they need it, but also has the knowledge to become increasingly self-sufficient.
Support Services Benefits:
- Access experienced and qualified professionals
- Increase efficiency
- Rapidly implement new technology
- Controlled and predictable costs
- Stay focused on your core business
Trusted Partner Network
The right technology investment has the unprecedented ability to deliver better business outcomes. Our team of experts are ready to help drive your business forward. Additionally, leverage our expertise with the following market-leading technology, hardware, payment, and service providers.
PARTNER WITH VERAS RETAIL
Are you a like-minded retail technology or solutions provider that wants to connect to a modern POS platform to deliver a unified customer experience? Let’s work together.